Terms of service

TERMS OF SERVICE
Last updated: August 28, 2026
Welcome to SPARROW ZOA. These Terms of Service (“Terms”) govern your use of sparrowzoa.com (the “Site”) and any purchase you make from SPARROW ZOA, LLC (“SPARROW ZOA,” “we,” “us,” or “our”). By accessing the Site or placing an order, you agree to these Terms.
1. Eligibility You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order. By placing an order you represent that you meet this requirement and that the information you provide is accurate.
2. Products We make every effort to display our products accurately. Colors, textures, and details may appear differently depending on your screen. Slight variations in fabric, dye, stitching, and fit are inherent to small-batch apparel and are not considered defects.
Products are offered in limited quantities. We reserve the right to limit quantities per customer, refuse or cancel any order, and discontinue any product at any time.
3. Pricing and payment All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors, including after an order has been placed, in which case we will notify you and offer to cancel the order.
Applicable sales tax is calculated at checkout. Payment is processed through Shopify Payments. By submitting an order you authorize us to charge your payment method for the total amount.
4. Orders and acceptance Your order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or inventory limitations. An order confirmation email does not constitute acceptance; acceptance occurs when the order ships.
5. All sales final All sales are final. We do not accept returns, exchanges, or cancellations. Please review our Return & Refund Policy, which is incorporated into these Terms by reference.
6. Shipping and risk of loss Shipping timelines are estimates, not guarantees. Risk of loss transfers to you once the package is accepted by the carrier. Claims for lost, stolen, or misdelivered packages must be filed with the carrier.
7. International orders For orders shipped outside the United States, you are the importer of record and are solely responsible for all customs duties, import taxes, and fees imposed by your country. These charges are not included in your order total and are not refundable. Refused international shipments are not eligible for refund.
8. Intellectual property All content on the Site — including the SPARROW ZOA name, logo, designs, product imagery, photography, and text — is owned by SPARROW ZOA, LLC and protected by intellectual property law. You may not reproduce, distribute, or create derivative works from our content without written permission. Purchasing a product does not transfer any intellectual property rights.
9. Customer content and marketing use If you post, tag, or share content featuring SPARROW ZOA products on social media using our handle, hashtags, or brand name, you grant SPARROW ZOA a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and promotional purposes, including on our Site, social media, and advertising, with credit where practical. You represent that you own or have the rights to any content you share. You may request removal at any time by emailing mailto:hello@sparrowzoa.com.
10. Prohibited uses You may not use the Site for any unlawful purpose, to attempt unauthorized access to our systems, to scrape or harvest data, to resell products in a manner that misrepresents affiliation with SPARROW ZOA, or to interfere with the operation of the Site.
11. Disclaimer of warranties The Site and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.
12. Limitation of liability To the fullest extent permitted by law, SPARROW ZOA, LLC and its members shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or any product. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
13. Indemnification You agree to indemnify and hold harmless SPARROW ZOA, LLC and its members from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the Site.
14. Governing law and venue These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these Terms or your purchase shall be brought exclusively in the state or federal courts located in Orange County, California, and you consent to personal jurisdiction there. Nothing in this section prevents either party from bringing a claim in small claims court.
15. Severability If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
16. Changes to these Terms We may update these Terms at any time. The “last updated” date reflects the current version. Continued use of the Site after changes constitutes acceptance.
17. Contact
SPARROW ZOA, LLC 2646 DuPont Dr., Ste. 60, #316, Irvine, CA 92612 mailto:hello@sparrowzoa.com